2241 Estuary Ct, Virginia Beach, VA 23451

[email protected]

Terms and Conditions

Creative Canopy

These Terms and Conditions apply to all SMS messages sent or received through the A2P 10DLC messaging services provided by Creative Canopy. By using this service, you acknowledge and agree to these Terms and Conditions.

Messaging Consent

As a user, you must provide explicit consent to receive SMS messages from Creative Canopy. Consent may be given through various channels, including—but not limited to—website sign-up forms, paper forms, or verbal authorization during customer service interactions.

Message Types and Frequency

Messages sent by Creative Canopy may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages may vary based on your interactions with our services and your communication preferences.

Data Rates and Charges

Standard message and data rates may apply to any SMS messages you send or receive through our service. These charges depend on your mobile carrier and the terms of your wireless plan, and they may appear on your bill.

Opt-Out Instructions

To stop receiving messages from Creative Canopy, simply reply “STOP” to any of our SMS messages at any time. This will immediately unsubscribe you from our SMS communications.

Privacy Policy

Our Privacy Policy describes how we collect, use, and protect your information in connection with our A2P 10DLC messaging services. You can review the full Privacy Policy on our website.

Message Delivery

Creative Canopy does not guarantee that SMS messages will be delivered without delays, errors, or failures. Message delivery may be affected by factors outside of our control, including network issues, carrier limitations, device compatibility, or technical problems experienced by your mobile provider.

User Obligations

By using our messaging service, you agree to comply with all applicable laws and regulations. You must not use this service to send messages that are unlawful, offensive, abusive, harassing, harmful, or otherwise inappropriate.

Compliance with Laws

You acknowledge that the messaging service must be used in full compliance with all applicable laws and regulations, including those related to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

Creative Canopy reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated through our website or, when feasible, through direct notifications.